KCP&L Warns Customers of a New Scam
As if you don’t have enough to worry about these days, there’s a new wrinkle on how people are trying to get your personal information.
According to Kansas City Power & Light, there has been an increased number of phone scams involving customer’s utility bills and other personal information.
Someone is posing as an employee of KCP&L and calling customers informing them that their utility bill is past due and an immediate payment is needed. If you can’t immediately take care of this bill or if you get a recording, they will leave a call-back number for you to call.
If you receive this message and you call back, you’ll be prompted by a recording that thanks you for calling KCP&L or a similar sounding utility name. You’re then asked to press two to make your payment with a live person. This phone number is not associated with KCP&L.
If you feel you have been a victim of this scam, please work with your local law enforcement agency to report the crime. For more information, visit www.kcpl.com/scamalert.