Sedalia School District 200 Investigating Last Weekend’s Delayed School Closings Text Message Alert
Sedalia School District 200 is looking into a delay that affected a text alert that was sent out last weekend informing parents and students school was cancelled last Monday (March 3).
Sedalia School District made the decision to cancel school for Monday, March 3 on Sunday afternoon. Most received a text message about the school closing in a timely fashion. However, some received the message around 11:19 a.m. on Monday.
The Sedalia School District is researching what went wrong, but they attribute most of the issues with one provider on this occasion.
"More than 95 percent of those who received Sunday's text message on Monday are Verizon customers," said Sedalia School District Communications Director Bob Satnan via Facebook. "A cell tower east of Sedalia went out on Friday and didn't come back online until midday Monday, which certainly could have affected delivery of the message for some of you."
Satnan says this is one of the reasons they don't just rely on way of contacting parents and students about school delays and cancellations. In addition to text and voicemail messages, they also send out emails and inform the media about these announcements.
You are also encouraged to check the student information system about your contact information, which you can find at sedalia200.org.